My device seems to lose its connection frequently.
This more likely happens to mobile devices but could happen to devices that are not mobile.
Your device could be connecting to an access point further away from you. To fix this go to your WiFi settings and turn off your WiFi and turn it back on.
You can also restart your device. This will force the device to connect to the closest access point.
Another possible reason for losing connection will be the distance your device is from the nearest access point. Residents have been reporting that using a portable travel router has worked to help with keeping a connection.
Our recommendation would be the TP-Link AC750 #TL-WR902AC. Feedback from residents using this router have been positive. But you are always welcome to find one that fits your needs, just be sure it is "travel" ready.
Travel router needs to be in "Hotspot" mode.
When connecting your router to the WiFi system, please follow the included instructions for your purchased device, as we cannot provide setup support for these devices.
A quick search for setup instructions can be found online. Below is one of many YouTube examples.